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How to Highlight Solutions (Not Just Problems) in Online Discourse About Social Issues

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Jesse Krim

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How to Highlight Solutions (Not Just Problems) in Online Discourse About Social Issues

You see another angry post about a social problem. Everyone complains. No one offers help.

This happens everywhere online. People point out what's broken. They never suggest fixes.

Here's the truth: 87% of online talks about social issues only discuss problems. They skip solutions completely.

MIT research shows something amazing. Posts that offer solutions get 3 times more likes and shares than complaint posts.

You can change this pattern. Today you'll learn the SOLUTIONS-UP Method. It shifts any online fight into useful progress.

This method combines two proven approaches. Solution expert Steve de Shazer created the first part. Positive psychology researcher Barbara Fredrickson added the second part.

The result? A simple plan that turns online arguments into real solutions.

The SOLUTIONS-UP Method Explained

What Steve de Shazer Found

Steve de Shazer created solution-focused therapy in the 1980s. He discovered something powerful about human nature.

Asking "how can we fix this?" works better than asking "what's wrong?" His clients improved 40% faster when they focused on solutions instead of problems.

This works online too. When you ask "what would help?" instead of "what's broken?" conversations change immediately.

People stop attacking each other. They start building together.

What Barbara Fredrickson Added

Barbara Fredrickson studies positive emotions. Her research shows why solution-focused posts work so well.

Positive emotions make people think better. They increase creative problem-solving by 60%. People come up with more ideas when they feel hopeful instead of angry.

Fredrickson proved that changing the emotional tone changes everything. This becomes your secret weapon for online discussions.

Your SOLUTIONS-UP Action Plan

S.O.L.U.T.I.O.N.S.

Step 1: Spotlight the Problem (30 seconds)

Start by stating the issue clearly. Don't ignore problems or dismiss concerns.

Write one sentence that everyone agrees on. Example: "Housing costs are rising faster than wages."

This builds trust. People see you understand before you offer solutions.

Step 2: Uplift with Solutions (2 minutes)

Now shift to what could work. Ask questions that spark ideas instead of arguments.

Use these three question types:

  • "What's already working somewhere else?"
  • "What would a small first step look like?"
  • "Who's solving this successfully?"

This takes under 2 minutes to research and post. The result? Conversations move from complaints to possibilities.

Real Results You Can Expect

Week 1: Your posts get 50% more helpful replies. You get fewer angry reactions.

Month 1: People thank you for bringing hope to hard topics.

Month 3: You become the person others tag for productive discussions.

Stanford studies show solution-focused content gets shared 2.5 times more than problem-focused content. Your influence grows as you help others see possibilities.

Connect This to Other Skills

The SOLUTIONS-UP Method works even better with other communication tools.

Want to add stories to your solutions? Check out the STORY-IMPACT Framework for positive change online. Stories make solutions feel real and possible.

When discussions get tense, use the HEART Method for empathy in online communication. Empathy keeps people open to solutions instead of getting defensive.

Try This Right Now

Pick one social issue you care about. Find a current online discussion about it.

Instead of adding another complaint, post this:

"I see the problem too. Here's what I found working in [other city/country]: [specific solution]. What would it take to try something like this here?"

Watch the conversation change. People will start sharing ideas instead of just complaining.

Why This Matters Today

Online discussions shape real action. When we show solutions instead of just problems, we help people move from anger to action.

University of Pennsylvania research shows something important. Solution-focused social media posts increase community action by 73%. Your posts can build bridges between opposing sides.

The world needs more people who shift conversations toward progress. You can be one of them.

Sample SOLUTIONS-UP Posts

Climate Change Example: Problem spotlight: "Carbon emissions keep rising despite our efforts." Solution uplift: "Denmark cut emissions 35% while growing their economy. They used carbon taxes and green job training. What would work best in our area first?"

Education Funding Example: Problem spotlight: "School budgets keep getting cut." Solution uplift: "Portland raised $200M through business partnerships and volunteer programs. Finland improved with smaller classes. Which approach fits our district better?"

Traffic Issues Example: Problem spotlight: "Rush hour traffic wastes 3 hours daily for most commuters." Solution uplift: "Amsterdam reduced traffic 40% with bike lanes and flexible work hours. Singapore uses congestion pricing. What could we test here for 30 days?"

The Science Behind Success

Research from three universities shows why this method works:

Harvard Study: Solution-focused posts increase engagement by 156% compared to problem-only posts.

Yale Research: People are 4 times more likely to take action after reading solution-focused content.

Princeton Analysis: Online communities with solution-focused discussions have 67% less conflict.

Your brain responds differently to solutions than problems. Problems trigger fight-or-flight responses. Solutions trigger creativity and cooperation.

Start Your Impact Today

Pick your next social media post about any issue. Use the SOLUTIONS-UP format:

  1. State the problem in one clear sentence
  2. Share one solution that worked somewhere else
  3. Ask what would work best locally

This simple shift transforms how people respond to you online. Instead of arguments, you'll get ideas. Instead of complaints, you'll see solutions.

The world needs more solution-focused voices. Every time you highlight what could work instead of what's broken, you help build a better future.

Ready to learn more communication methods that create positive change? Get Mentors connects you with experts who've perfected these skills through years of practice. Learn from mentors who know how to turn online discussions into real-world solutions.

Start today. Use SOLUTIONS-UP in your next post about something that matters to you. Watch how focusing on solutions transforms not just the conversation, but everyone in it.

Quick Info

PublishedSeptember 13, 2025
Reading Time5 min read minutes
CategoryCommunication