The work behind the perspective

Milton Hershey

American Chocolatier, Industrialist, and Philanthropic Founder of The Hershey Company and the Milton Hershey School.

  • Perseverance and Grit
  • Innovation in Manufacturing
  • Visionary Leadership
  • Product Development
  • Philanthropy and Social Responsibility
  • Crisis Management
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About Milton Hershey

Milton Hershey - Biography

Milton S. Hershey was the entrepreneur behind mass-produced milk chocolate in the United States and founder of The Hershey Company, which introduced the Hershey Bar and Hershey’s Kisses. He used his wealth to found the Hershey Industrial School and to build the model company town of Hershey, Pennsylvania.

Milton Snavely Hershey was born on a farm near Derry Church, Pennsylvania, and left formal schooling after the fourth grade to begin an apprenticeship in confectionery work; early in his career he experienced multiple business failures before finding success. After apprenticeships and failed ventures in Lancaster, Philadelphia, New York, and Chicago, Hershey returned to Lancaster and in 1886 established the Lancaster Caramel Company, which became highly profitable by using fresh milk in caramels and employing innovative production methods. A visit to the 1893 World's Columbian Exposition in Chicago sparked Hershey’s interest in chocolate-making machinery and techniques, and he purchased equipment and knowledge that shifted his focus from caramels to chocolate. In 1900 he sold the Lancaster Caramel Company for $1 million and used the proceeds to found the Hershey Chocolate Company, developing an affordable milk chocolate formula and opening a large mass-production factory near his hometown; the first Hershey Bars were produced around 1900 and Hershey’s Kisses were introduced in 1907. Hershey invested heavily in the surrounding community, building housing, public amenities, cultural institutions and infrastructure to create a model company town—Hershey, Pennsylvania—and in 1909 he and his wife Catherine founded the Hershey Industrial School for orphaned boys. After Catherine’s death, Hershey endowed the school with his entire fortune in 1918 and later established the M.S. Hershey Foundation to support cultural and community programs. Hershey’s company continued to innovate and grew into one of the world’s largest confectionery manufacturers; Milton Hershey died in 1945, leaving a lasting legacy through The Hershey Company and the Milton Hershey School.

Learn from Milton when you're...

  • Overcoming repeated business failures
  • Pivoting from success to bold innovation
  • Building scalable manufacturing processes
  • Creating employee-centric company cultures
  • Navigating economic depressions
  • Channeling wealth into lasting philanthropy
  • Fostering innovation through trial and error
  • Developing moral responsibility in business

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Mentor framework guide

What can you ask about Milton Hershey's work?

In Get Mentors, Milton Hershey can hold one of the five seats on your Chat board. Ask Milton's seat or the whole board a question and receive perspectives grounded in published work, with every answer cited. Separately, one idea arrives each morning from mentors selected for your focus.

Best for these goals

  • ✓Perseverance And Grit
  • ✓Innovation In Manufacturing
  • ✓Visionary Leadership
  • ✓Product Development

Core frameworks

  • •Persist through repeated failures until you succeed
  • •Experiment boldly and innovate by observing the world
  • •Share the fruits of your success with those in need
  • •Perseverance And Grit

Sample questions

  • “Which Milton framework applies to my current goal?”
  • “What would Milton's published work suggest I consider?”
  • “How does this Milton idea apply to my situation?”
  • “What blind spot would this mentor framework help me notice?”

Ask about Milton's published frameworks, pressure-test a decision, or put the question to your whole board and see where the seats disagree.

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